The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 25 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Housekeeping
Dining
Bar/ Lounge area
Business
Business centre
Fax/Photocopying
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
103-109 Southwark Street,
London,
United Kingdom,
SE1,
Greater London
Map view
street view
103-109 Southwark Street,
London,
United Kingdom,
SE1,
Greater London
City landmarks
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
1.5
km
Museum
The British Museum
2.3
km
Castle
Tower of London
2.1
km
Harbour
Tower Bridge
1.4
km
Market
Borough Market
970 m
Garden
Buckingham Palace
2.8
km
Square
Trafalgar Square
2.0
km
Church
Westminster Abbey
2.2
km
Elizabeth Tower - Houses of Parliament
Big Ben
2.7
km
Museum
National Gallery
2.1
km
Church
St Paul's Cathedral
1.3
km
Park
Sky Garden
1.9
km
Public Building
Houses of Parliament
2.0
km
Museum
Imperial War Museums
1.5
km
Museum
Museum of London
1.7
km
Monument
Monument to the Great Fire of London
1.6
km
The Shard 32 London Bridge Street
The Shard
1.2
km
Bridge
London Bridge
1.3
km
Opera House
Covent Garden
2.3
km
Clive Steps
Churchill War Rooms
2.4
km
Square
Piccadilly Circus
2.3
km
Theatre
Shakespeare's Globe
630 m
Aquarium
SEA LIFE Centre London Aquarium
1.6
km
32 London Bridge St
The View from The Shard
1.1
km
Museum
London Transport Museum
1.9
km
Museum
HMS Belfast
1.7
km
Palace
St James's Park
2.3
km
Public Building
Central Criminal Court
1.3
km
Event hall
Somerset House
1.8
km
Nearby
Gallery
Tate Modern
420 m
Restaurants
Tall House
50 m
134 Southwark Street
Costa
110 m
18 Great Suffolk Street
Zabardast
230 m
1 Robinson Road Bankside
Tortilla Bankside
210 m
106 Southwark Street
Black Sheep Coffee
230 m
Hatfields Unit 4 & 5A Southbank
Bon Voyage Coffee & Deli
770 m
Hopton Street Blackfriars Southbank Station
Burrito Banditas
320 m
200 Blackfriars Road
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Cleanliness
Convenient location
Limited dining options
Slightly lacking variety in dining
7.4/10
Very good
Rooms
7.6
Location
8.7
Service
7.8
Dining
6.8
Guest reviews
7.4/10
based on 14 reviews
4/5
based on 1314 reviews
8.0
8.0/10 based on 5580 reviews
#407 of 1,157 hotels in London based on Tripadvisor
Miles
United Kingdom,
April
2024
6.8/10
I stayed at the hotel and found the rooms pleasant and nicely appointed, although they were a bit warm and stuffy despite the cool fall weather outside. The service was a mix of helpfulness and some unhelpful interactions. The location was fantastic for exploring London, but the dining experience had some room for improvement.
Rooms
7.0
The rooms were clean and located on the first floor, which was convenient.
Service
6.0
The staff, especially Jean-Claude, were very helpful, although there were moments of unhelpful interactions during check-in.
Location
8.0
The hotel is in a great place to explore London, with easy access to attractions like the Tate Modern and Borough Market.
Dining
5.0
The dining options had a good selection, but some items like cold eggs and cheaper sausages were disappointing.
Facilities
8.0
The hotel offers nice clean rooms and is near popular attractions and good dining spots.
Gary
United States,
March
2024
7.8/10
I had a pleasant stay at the hotel. The rooms were smaller than Premier Inn but had a reasonable sized comfortable bed. They were smart, modern, and very clean, offering great views. The location was excellent for exploring London’s main attractions, and the dining options were good, though not suited for certain breakfast preferences.
Rooms
8.0
The room was smart, modern, and very clean, with great views. However, it was supposed to have twin beds.
Service
7.0
The service was mostly good with helpful and welcoming staff, although one person was rude. The housekeeping was satisfactory.
Location
9.0
The hotel's location was great, close to Blackfriars station and many London attractions, making it convenient for a short break in London.
Dining
8.0
Facilities
7.0
The hotel facilities were adequate for a comfortable stay.
Max
United Kingdom,
March
2024
7.0/10
The hotel location is great for exploring South Bank attractions, with a short walk to Borough Market and Covent Garden. Rooms are dated and not the best value for money, but accessible for guests with disabilities. Service was mixed, with some delays but quick response to issues like alarms. The dining options were adequate, and the location is vibrant during the day but may feel risky at night.
Rooms
7.0
The disabled-access room provided was dated and not the best value for money.
Service
6.0
Service had some delays, but staff responded promptly to issues
Location
8.0
The hotel's location is great for exploring South Bank attractions and central London.
Dining
7.0
The dining options were adequate for different tastes.
Facilities
7.0
The hotel offers basic facilities for a comfortable stay.
David
United Kingdom,
January
2024
8.2/10
The hotel was spotlessly clean and in very good condition, making it a great value for money stay. The service was lovely and very accommodating, and the location was perfect, especially for walking to sites and restaurants. The dining experience was pretty good, offering everything needed for a quick breakfast. The newly updated rooms set up to the latest standards saved time and were a comfortable retreat.
Rooms
9.0
The rooms were clean and in very good condition, newly updated to the latest standards. No struggle with the beds set up upon arrival.
Service
8.0
The service was lovely and very accommodating, making the stay pleasant. Stored bags after check-out was much appreciated.
Location
9.0
The location was perfect, especially for walking to sites and restaurants. Very convenient, close to stations and major attractions.
Dining
7.0
The dining experience was pretty good, offering a practical 'express' breakfast option. However, could be a bit lacking in variety.
Facilities
8.0
The hotel had adequate facilities for a comfortable stay.
Cleanliness
Limited dining options
Richard
United States,
January
2024
7.6/10
I had a mixed experience at this hotel. Despite the rooms being a bit cramped for two adults and a child, they were quiet with nice dust sheets in front of the door. The location was excellent, just a 5-minute walk from the hotel, allowing easy access to the city via tube services. The service was exceptional, responding to my call promptly and being friendly and accommodating, especially after a long flight. However, the dining options were limited, and I wished for more variety, especially for those with dietary restrictions.
Rooms
7.0
The rooms were a bit small for us but quiet and had nice dust sheets at the door.
Service
9.0
The service was beyond exceptional from the front desk to housekeeping, addressing my needs promptly and courteously.
Location
9.0
The location is second to none, close to the tube and major attractions, making it easy to get around.
Dining
6.0
The dining had limited options, especially for dietary restrictions; I wished for more variety.
Facilities
7.0
The hotel offers basic facilities but could improve on dining choices.
Tom
United States,
January
2024
8.2/10
My stay at this hotel was really nice! The room was a good size with a comfy bed and a nice shower. However, it was quite warm during the night, and I didn't realize there was air-conditioning despite being close to the railway viaduct. The service was exceptional, especially Sheldon at the front desk, who was very helpful and friendly. The location was excellent, with a nice view of the city and many restaurants around, making it convenient to visit attractions like the Tower of London hassle-free. The dining experience was good, with lots of variety, although it could have been better. Overall, it was a comfortable stay with a good value for the price.
Rooms
8.0
The room was a great size with a comfy bed and nice shower.
Service
9.0
The staff were really good and friendly, particularly Sheldon at the front desk.
Location
9.0
The location was very comfortable, with a nice view of the city and many restaurants around.
Dining
8.0
The dining was wonderful with lots of freshly cooked hot items and a selection of pastries, cereals, yoghurts, and fruit.
Facilities
7.0
The facilities were good overall.
David
United Kingdom,
December
2023
6.6/10
The hotel has a convenient location for exploring London's attractions, but the rooms need improvement in terms of comfort and maintenance. The service was a mixed experience, with some staff going above and beyond while others lacked responsiveness. The dining options were underwhelming, but there were some positive aspects to the facilities.
Rooms
7.0
The rooms, although spacious and clean, lacked comfort and needed refurbishment, especially the bathrooms.
Service
6.0
While some staff members were very friendly and helpful, others were unresponsive to queries during the day.
Location
9.0
The hotel's location is excellent, close to many of London's top attractions with convenient access to shops and leisure activities.
Dining
5.0
The dining experience was subpar, with limited fresh fruit options, although there were custom veg sausages available upon request.
Facilities
6.0
The facilities, including the dining serving area, could use some improvement to enhance safety and overall experience.
Great location
Uncomfortable rooms
Ivan
United Kingdom,
December
2023
7.6/10
The hotel offered clean and comfortable rooms despite being busy. The breakfast service was efficient, no waiting for food to be replenished. Friendly staff made the stay pleasant, although some areas could be improved.
Rooms
8.0
My room was clean and comfortable, with good lighting throughout.
Service
7.0
The staff, like Taslima, Fabio, and Rimsha, were very friendly and always smiling. However, during breakfast, there were slight issues with food availability and temperature.
Location
9.0
The hotel is excellent for visiting The Globe, Tate Modern, and other attractions on the South Bank. Close to tube stations, which made traveling hassle-free.
Dining
7.0
The dining experience during breakfast was good, with plenty to choose from, but some improvements, like adding a fruit cocktail, could enhance it further.
Facilities
7.0
The self-service area was small, but the hotel had what I needed for a comfortable stay.
Margaret
United States,
October
2023
7.4/10
My stay at the hotel was very pleasant. The rooms were clean, comfortable, and equipped with good bathrooms; however, they could get quite warm at night as I didn't realize there was air conditioning available. The hotel was very crowded around 8.30. The service was exceptional, with some staff being very welcoming and others a bit miserable during check-in. The location is convenient, especially for exploring the sights near Tower Bridge. The dining experience had its highs and lows, with some good dishes but also some disappointing options. Overall, it was a good value for money stay.
Rooms
8.0
The rooms were very comfortable and quiet, with good bathrooms.
Service
9.0
The service was outstanding, especially the Spanish guy Esteban and the Colombian William.
Location
7.0
The location is near Tower Bridge, which is great for exploring the area but can be crowded and lively. It's within easy reach of many sights.
Dining
6.0
The dining options were a mix of very good and some disappointing dishes, with room for improvement in variety.
Facilities
7.0
The hotel had nice staff and a good breakfast, but the dining area could be very crowded at times.
Hal
United States,
October
2023
8.0/10
My stay at the hotel was just what I needed - comfortable and quiet. The location near Waterloo station was super convenient for me, and the cleanliness of the room exceeded my expectations. I appreciated the prompt response from the housekeeping staff when I needed assistance. However, the extra charge for a taxi arranged by the hotel raised some questions about the service quality.
Rooms
9.0
The room was quite comfortable and surprisingly quiet, perfect for an overnight stay. It had everything I needed and was kept neat and clean.
Service
7.0
The staff were quite helpful, especially finding me a new room when needed. However, there were some uncertainties regarding additional charges and service quality.
Location
9.0
The location was excellent, just a short walk from Waterloo station, providing easy access to all the sights. It was quiet and close to tourist attractions.
Dining
7.0
The dining experience was good overall, with a variety of options available. However, there were minor issues like a lack of staff during peak times that affected the service.
Facilities
8.0
The hotel offered everything I needed for a comfortable stay, from basic amenities to a pleasant environment.
Earl
United States,
September
2023
8.0/10
My stay at this hotel had its ups and downs. The room, though small and noisy next to the lift, had good air conditioning and a lovely bathroom. The location was incredibly convenient for the London Marathon, with easy access to London Bridge Station for transportation. However, the room didn't match the website's depiction.
Rooms
7.0
The room was cozy and equipped with good air conditioning, but it was smaller than expected and noisy due to its proximity to the lift.
Service
9.0
The staff here went above and beyond to make my stay pleasant. They were extremely helpful, polite, and friendly, always showing genuine interest in guest welfare.
Location
9.0
The location was fantastic, just a stone's throw away from London Blackfriars station and bridge. It was perfect for both business at Canary Wharf and exploring central London attractions.
Dining
7.0
The breakfast offered a decent variety including eggs, bacon, yogurt, and bread. However, the selection could have been a bit more diverse.
Facilities
8.0
The facilities were well-maintained with easy access to Borough Market and other nearby attractions.
Andrew
United Kingdom,
July
2023
8.0/10
The hotel rooms were warm and clean, which was lovely to come back to, but they smelt strongly of nasty toilet cleaner. The service was super friendly and helpful, even providing an extra radiator upon request. The location was fabulous, being very near to Tate and close to all restaurants, markets, and the metro. The dining experience had a nice variety, although it could use better ingredients. Overall, a great location with friendly staff, but some room scent issues and dining improvements needed.
Rooms
7.0
The rooms were warm and clean, a great place to return to after a day out, but unfortunately, they had a strong smell of nasty toilet cleaner.
Service
9.0
The staff were super friendly and helpful, always making sure our needs were met. They even provided an extra radiator to keep us comfortable.
Location
9.0
The location was fabulous, just a short walk to the Southwark train station and Borough market, with easy access to tube areas for convenient travel around the city.
Dining
8.0
The dining experience had a nice variety and was a good way to start the day, but it could use better ingredients to enhance the quality of the meals.
Facilities
7.0
The hotel offered good facilities, but improvements could be made in terms of scent in the rooms and dining quality.
Great location
Room scent issues
Richard
United Kingdom,
April
2023
7.8/10
My stay at the hotel was quite pleasant overall. The rooms, while clean and comfortable with nice showers, felt a bit small for a full week stay. The service was welcoming and the staff very apologetic. The location is fantastic for walking to various attractions and dining options, though the dining area was congested during my visit. The hotel offers decent value for money considering the great location.
Rooms
7.0
The rooms were clean and comfortable with nice showers, but pretty small for a full week stay.
Service
8.0
The service was welcoming and the staff very apologetic.
Location
9.0
The location is fantastic for walking to everything, with many great restaurants, cafes, and interesting places to visit nearby.
Dining
7.0
The dining experience was good, although the self-service area was quite congested during my visit.
Facilities
The hotel does not have on-site dining facilities.
Richard
United Kingdom,
April
2023
8.0/10
I had a pleasant stay at the hotel. The room was fine, with a separate sofa bed and ample space, and surprisingly quiet despite being roadside. The service was excellent, with friendly and helpful staff who went above and beyond to accommodate us. The location was superb, close to many attractions and easily accessible from St Pancras station. The dining experience was okay, with a good selection at breakfast. Overall, it was a great value for the location and service provided.
Rooms
8.0
The room had a separate sofa bed and ample space, and despite being roadside, it was surprisingly quiet. The only downside was that it felt a bit on the small side.
Service
9.0
The staff provided excellent customer service and were very accommodating. They even allowed us extra time in the room due to a parking situation. They were friendly and helpful throughout our stay.
Location
9.0
The location was excellent, close to many attractions like the London Eye, River Cruise, and more. It was convenient for walking to various sites, and being close to Southwark underground was a plus.
Dining
7.0
The dining experience was good overall, with a decent selection at breakfast. However, it felt a bit crowded at times and more focused on Continental options than a full English breakfast.
Facilities
7.0
The hotel had the usual standard facilities for a Holiday Inn Express. The dining area was clean, and the reception staff were efficient and welcoming.
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